Club Hotel Dolphin - Negombo

Kammala South, Negombo, Sri Lanka, 61110show map
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Highlights
8
FabulousBased on  35 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Sri Lanka

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Overview

Club Hotel Dolphin is a 4-star venue placed about 10 km from St. Mary\'s Church.

Angurukaramulla Temple is around 10 km from the property.

The hotel offers easy access to the white beach in Negombo.

Bandaranayake airport can be reached by car within 20 minutes.

Rooms

Club Hotel Dolphin offers individual rooms with contemporary décor featuring individual climate control, satellite television, pay television, a laptop and a work desk. The rooms have a view over the sea. They come with an electric kettle, a dishwasher and a fridge as well as bathrooms with a bathtub, a hairdryer and free toiletries.

Eat & Drink

Guests can try cool drinks in the pool bar.

Services

Club Hotel Dolphin offers computer equipment, a business centre and a conference room along with free shuttle bus service, laundry and room service.

Relax

The hotel caters to families with cribs, babysitting and a kids' club. Fitness classes, a gym and yoga classes are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   154.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Swim-up bar

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkeling
  • Canoeing
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Casino
  • Karaoke
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • Pool view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • International calls
  • AM/FM alarm clock
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Bandaranayake (CMB)8.4 mi
Colombo Ratmalana (RML)32.8 mi
Train
Negombo Railway Station5.8 mi
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Reviews
8.0
FabulousBased on  35  reviews
  • 7.0
    Very good

    The arrangment of the villas

    No lifts to 3rd floor.

  • 10.0
    Exceptional

    all that is there, everything is fine, clean, comfortable .. not for a moment feel like a guest

    Heineken beer is just 5 - 6$)))

  • 9.2
    Superb

    Hotel design, swimming pool, friendly helpful staff, service and on site activities are excellent. If you want to relax by the pool, soak up the sun and take it easy then this is perfect!

    If you fancy any excursions then expect to travel over an hour to anywhere as nothing is particularly close by due to the fairly remote location. If you don't go all-inclusive then you you are limited to what is available for you to eat unless you are happy paying a bit more for the all inclusive buffet. Another snack bar with a wider variety of food would be very welcome as the snacks and nibbles bar currently available only offers 5 or 6 snacks.

  • 7.4
    Very good

    Location

    Food needs improvement at main restaurant. You get the feeling of mass production.

  • 4.6
    Guest rating

    The staff were very helpful and pleasant

    The rooms were very worn, and my father's bathroom dirty. The shower leaked in my room and there was no hot water. No blankets were provided and the air conditioning very cold

  • 7.8
    Fabulous

    The staff without exception always had a smile on their face and were happy to help at any time. The location to the airport is also good if you are only doing a short stay.

    This hotel is about 90% all inclusive . We stayed on a bed and breakfast basis and founfd that there was not a great deal of choice for people paying for food and snacks ect .

  • 8.2
    Fabulous

    Good location, quality of accommodation, food

    Sometimes staff were a little slow and maybe due to language did not understand.

  • 8.8
    Superb

    Friendly, helpful staff. Good environment and clean facilities. Secure beach and surrounding area with no tour guides or informal souvenir sellers harrassing us. Very good food. Liked the two pool areas; one quiet and one lively. Catered for all generations.

    Lack of hotel information in the room - no details of dining times, room service, internet and other hotel facilities.

  • 7.8
    Fabulous

    Guest relations girls wandering the dining areas and the che were the best parts food was great and varied. Animation good also. All staff friendly.

    everything was good

  • 10.0
    Exceptional

    Very nice hotel and frendly rooms are clean and the food is good

  • 5.4
    Guest rating

    Location on Beach and swimming pool facilities.

    I had the worst ever experiance at the Club Dolphin and will not recommend it to any one. I had problems one after the other starting from check-in. The staff are friendly but in-effcient. They are incapable of handling situations and lack proper training of any kind. The quality of service was very poor for a 4 star hotel. At times I felt that the staff want to help but dont know what to do. I should comment Mr. Charles (operator) who was kind and genuenly wanted to be of service and I think he did his best. * At check-in I was not given the Sea View room I had booked and requested 1 and half month before. for some reason it was not available, although the hotel was runnong very low occupancy. It only shows that they did not care for my request. * There is no room service menu in the room and staff dont have a clue whats available or the price of things if I mentioned any dish they said let me check. * I was served spoilt Sambol with my order for lunch. * I requested a wake-up call at 7.30am and I had someone knock my door at 6.30am with the coffee sachette and he did not have cups although I had requested fro them specificaly. and when I asked to clarify if the time was 7.30 (as there is no clock in the room) he said yes the time is 7.30am. after one hour I had the actual call from the operator for my wakeup-call. * the next day I orderd dinner to the room and the waiter dropped a plate and broke it in the room and woke up the baby with the sound. * Just before check-out I ordered room service once again and the guy at the other end said I must come to the restaurant to have rice and curry although they had been sending it to my room for the past 2 days. I had ordered Thai seafood soup and they send me some vegetable soup. * Upon check-out I was shocked to find out that my airport drop off booked with the hotel could not be charged to the room although that was the specific reason to book with the service with the hotel.

  • 6.6
    Good

    Proximity to International Airport

    Seems to cater to package tours. Restaurant Waves service was slow. Breakfast and dinner food quality was average.

  • 2.4
    Guest rating

    Nothing. They overcharged my credit card three times, causing me a great headache and wasting my time trying to solve this problem with my credit card. You should wipe off this hotel from your list of offers. They reversed one of the illegal extra charges, but I am still dealing with the last illegal charge.

    The hotel management is terrible. On top of double charging me for one booking, they had the audacity to try to charge me an extra $100 the check out day for some strange Ayurvedha service, which I never asked for. The matter was settled, but it shows how messed up that hotel is in trying to rip off customers.

  • 8.2
    Fabulous

    Beatiful scenery

  • 7.8
    Fabulous

    its a big hotel and excellent to spend the time

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Highlights
8
FabulousBased on  35 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Sri Lanka

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Bandaranayake (CMB)8.4 mi
Colombo Ratmalana (RML)32.8 mi
Train
Negombo Railway Station5.8 mi
+ More- Less
Check rooms and rates
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